Terms of service

Last updated 7 November 2026

These terms are an agreement between you and Seecog Softwares Private Limited ("we", "us") for the use of Ergon HR. By creating an account or using Ergon HR you accept them. If you accept them for a company, you confirm you are allowed to do so on its behalf.

1. The service

Ergon HR is online software for HR and payroll: employee records, hiring and onboarding, attendance and shifts, leave, payroll with PF, ESI, Professional Tax and TDS, expense claims, documents, reports and an employee portal, used in the browser at app.ergonhr.com and in the Ergon HR mobile app.

2. Accounts

• The person who signs up becomes the owner of the company's account and can invite HR, finance, managers and employees.
• Keep your password private. You are responsible for what happens under your account and for the people you give access to.
• Give accurate details. Ergon HR is for businesses and their staff, and not for anyone under 18.

3. Your data and your responsibilities

The data your company puts into Ergon HR, including its employees' personal and payroll data, belongs to your company. We use it only to provide the service, as described in our Privacy policy.

Your company is responsible for having the right to add its employees' data, for telling employees how it is used, and for the figures it approves. Ergon HR works out salaries and statutory deductions from the settings and data you enter; please review each pay run before paying. Filing returns and depositing PF, ESI, Professional Tax and TDS with the authorities remains your company's responsibility.

4. Acceptable use

Do not use Ergon HR to:

• break any law, or store data you have no right to hold;
• try to reach other companies' data, test or break our security, or overload the service;
• copy, resell or reverse-engineer the software, except where the law allows it;
• send spam or harmful files through invites, documents or announcements.

5. Plans, trial and fees

• Trial: new accounts get a 14-day free trial for up to 25 employees. No payment details are needed to start it.
• Plans: paid plans and their prices are listed on our pricing page and in Billing inside the app. Prices are per month for the whole company, with an employee limit for each plan.
• Billing: plans are paid monthly in advance through Razorpay. Each payment covers 30 days from the day it is made.
• Unpaid accounts: if the trial ends without a plan, or a paid period ends without renewal, the account stays readable, but adding employees and running payroll pause until a plan is active. Nothing is deleted.
• Prices may change with at least 30 days' notice to account owners. A change never affects a period you have already paid for.

Cancellations and refunds are covered by our Refund and cancellation policy.

6. Ending the service

You can stop using Ergon HR at any time, and an owner can cancel the plan or delete the company's account. Before closing, owners can export employee and payroll reports to Excel. We may suspend or end access for serious or repeated breaches of these terms, or for non-payment as described above.

7. Availability and changes

We work to keep Ergon HR available and your data safe, and take daily backups, but the service is provided "as is" and we cannot promise it will always be uninterrupted or error-free. We may improve or change features; if we remove something important from a paid plan, we will tell owners in advance.

8. Liability

To the extent the law allows, we are not liable for indirect or consequential losses (such as lost profits, penalties from late statutory filings, or data you could have saved elsewhere), and our total liability for any claim is limited to the fees your company paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

9. Indemnity

You agree to compensate us for claims made by others that arise from data you add without the right to, or from your breach of these terms.

10. Law and disputes

These terms are governed by the laws of India. Courts at Ranchi have exclusive jurisdiction. Before going to court, please write to us; most problems can be fixed quickly.

11. Grievances and contact

Complaints about the service can be sent to our Grievance Officer, Sonam Agarwal, support@ergonhr.com. We acknowledge complaints within 24 hours and resolve them within 15 days.

12. Changes to these terms

If we change these terms in a way that matters, we will tell account owners by email or in the app at least 30 days before the change takes effect.

Seecog Softwares Private Limited. Registered office: Flat No. 202, Bishwanath Enclave, Devi Nagar, Hesag, Hatia, Ranchi, Jharkhand 834003. Office: Site No. 26, Prestige Cube Building, Laskar, Hosur Rd, Adugodi, Koramangala, Bengaluru, Karnataka 560030. CIN: U72200JH2021PTC017350. GSTIN: 20ABHCS0288H1ZH.